Questions about products and orders

How can I search for a specific product in the shop?

To search for a product, please use the search module at the top of the website. Enter the information you are looking for, and if it is found on the website, a list of compatible results will be displayed.

I am a legal entity. Can I make a purchase?

Yes, AplicatiiVestimentare.ro (aplicativestimentare.ro) honours orders from legal entities. To receive a tax invoice with your company details, please enter the information requested during registration or during the ordering process.

What should I do if I want the delivery to be made to an address other than the one specified in my customer account?

In this case, during the ordering process, you will have the option to enter the information corresponding to the desired delivery address.

Customer account management

I forgot my account password. What should I do?

If you cannot remember your account password, please use the Recover forgotten password option available on the Account access page.

What should I do if I want to change my account details?

To change your customer account details, please log in to your account and then access the Update Account option available in the My Account section.

Do I need an account to make a purchase?

To make purchases on this site, you need to create a user account. This can also be created after you have added the desired products to your Shopping Cart.

Can I modify an order that has already been placed?

If you wish to modify an order, please contact us using the contact form on the website. Please also specify the order ID, which you can find in the Order History section.

Can I find out information about previous orders?

You can view your order history on the website by accessing the Order History section.

General questions

I would like to purchase a product that is not in stock. How do I proceed?

For more information about product availability, please contact us using the contact form on the website.

I would like to obtain additional information that is not available on the website. How do I proceed?

In this case, please contact us using the contact form.